The Third Level

There are four different levels of communication,
each with its own context and ends…

The third level is the level of trust, intimacy, vulnerability,
and transparency. Most of us are afraid to be wrong and
absolutely terrified to be rejected and communicating at
the emotional level opens us up to be rejected, hurt, and scarred.

“It’s a daily tragedy that so many people yearn for emotional
connection and communication yet so adamantly push it away.  
We spend our days in conversations about nothing and inert
ideas, yet rarely are we asked about our dreams, wants,
needs, and joys. The emotional level is the foundation upon
which relationships, families, teams, and societies are built…”




Employment Opportunities at Third Level


Chief Executive Officer (CEO) Position

Join and lead an established and respected human services organization.  Child and Family Services of Northwestern Michigan, headquartered in Traverse City, MI, is now accepting applications for CEO.  The anticipated start date is January 4, 2016 upon the retirement of current CEO Jim Scherrer.

The CEO of Child and Family Services of Northwestern Michigan leads a talented team of 115 professionals and 250 volunteers dedicated to the provision of services including foster care, adoption, 24 hour crisis counseling and support, shelter for homeless youth, intensive family preservation, advocacy and education. We provide quality, compassionate and collaborative care with a focus on children and youth to more than 33,000 clients annually in 32 northern Michigan counties through our home office in Traverse City with additional operating locations in Harbor Springs, Alpena, Mancelona, Ludington, and Gaylord.  Our annual operating budget is $7 million. 

The successful CEO candidate will report directly to and work in collaboration with our 14-member governing Board of Directors to ensure the vitality and viability of the organization consistent with our mission of ensuring the safety and well-being of children, youth, adults and families of all types during crisis, challenges and life transitions.

The next CEO will lead the organization in pursuit of our strategic vision: Breaking the cycle of abuse and neglect, helping people change their lives for the better and realize their full potential…resulting in safer spaces, healthier families and stronger communities.  Areas of key responsibility include:

  • Strategic Visioning and Leadership
  • Fostering Community Collaboration
  • Fundraising, Community Awareness, and Advocacy
  • Infrastructure and Programmatic Operations
  • Nurturing a Caring Culture
  • Board Development

Required Qualifications:

The successful candidate will have at least five years of successful leadership experience in the public or private sector; a Master’s degree in social work, psychology, counseling or other related behavioral science, public administration or an administrative healthcare discipline. Additional requirements include:

  • Demonstrated knowledge of current trends in behavioral health care in public and private sectors.
  • Demonstrated knowledge of local, regional and national health care systems including crisis-based services.
  • Demonstrated knowledge of private and public agencies in child welfare and community based family support programs.
  • Understanding of and prepared to fully engage in fundraising.
  • Exceptional verbal and written communication skills.
  • Demonstrated, effective leader/manager in a team setting.
  • Demonstrated successful experience in working with diverse populations.
  • Demonstrated successful experience in working effectively with community partners and providers.

Application Deadline:  Applications submitted by 4:30 p.m. on 8/31/15 will receive first consideration.

Compensation:  Anticipated starting salary range is $90,000-$110,000 commensurate with background and experience.  Excellent benefit package includes health and life insurance and paid vacation and sick leave.

For full job description application materials see Upload your required documents online at



Third Level Youth Services Counselor Position

Full-time position at Third Level, a program of Child and Family Services. MSW, MA in counseling or psychology. Appropriate professional license required; valid CPR/First Aid certificate/Current TB test; reliable transportation and adequate motor vehicle insurance; experience working with children and families, working with community partners, demonstrated leadership experience, case management, and strong verbal communication skills. 

Position provides individual, family, group counseling and case management services to runaway, homeless and at risk youth in a variety of settings. Experience working with at risk youth, their families and with individual substance abuse prevention counseling preferred.  Submit resume to: Nichole Dilloway, Youth Services Supervisor, at


Part Time Crisis Worker

20 hours per week, including texting and midnights shifts

Qualifications:  A Bachelor’s Degree in a human service field is required. Experience in crisis intervention preferred. 40 hour training is provided. If you are interested in applying for this position, please submit letter of interest and resume to Ryan DeMarsh:


We are pleased to announce that

 Child and Family Services


Third Level Crisis Intervention Center

have merged our organizations!

This union will strengthen all of our great programs and services. Our united efforts will enhance our services to people in need. Third Level programs will retain their name and locations, CFS will provides the Administrative, Human Resources and Development functions to sustain and grow our continum of programs for people and families in our communities.


Everyone of us 
can make a difference!



Support Third Level's Mission:

We strive to ensure the safety and well-being of
children, youth, adults, and families in times of
crisis, challenge, and life transition.


Click here to make your tax-deductible donation today.